Refund policy

Refund Policy

We do not accept returns or exchanges unless the product you received is damaged, defective, or not as described. Because our products are personal-use and disposable, all sales are considered final once shipped.

If your order arrives damaged, defective, or not as described, please contact us through our website within 7 days of delivery with details and proof of the issue. Once verified, we will either replace the item or issue a refund to your original payment method.

 

Damages or Defective Items

Please inspect your order upon arrival. If your item is defective, damaged, or incorrect, notify us immediately through our website so we can evaluate the issue and make it right.

 

Non-Returnable Items

Due to hygiene and safety reasons, we do not accept returns for:

Used or opened items

Personal care or disposable products

Sale items or gift cards

 

Refunds

Approved refunds will be processed within 10 business days after confirmation. Please note that your bank or card issuer may take additional time to post the refund.

If more than 15 business days have passed since your refund approval, you may reach out through our website contact form for further assistance.